{"id":5368,"date":"2020-05-12T09:14:56","date_gmt":"2020-05-12T07:14:56","guid":{"rendered":"https:\/\/ayuda.avirato.com\/?post_type=docs&#038;p=5368"},"modified":"2023-10-06T18:00:26","modified_gmt":"2023-10-06T16:00:26","slug":"communication","status":"publish","type":"docs","link":"https:\/\/ayuda.avirato.com\/fr\/docs\/manuel-utilisateur\/canaux-de-vente\/moteur-de-reservation\/communication\/","title":{"rendered":"Communication"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5368\" class=\"elementor elementor-5368\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-234ab3c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"234ab3c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0490bc2\" data-id=\"0490bc2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc57879 elementor-widget elementor-widget-text-editor\" data-id=\"dc57879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Allez dans Menu -&gt; Configuration -&gt; Canaux de vente -&gt; Moteur de r\u00e9servation -&gt; Communication<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7772288 elementor-widget elementor-widget-heading\" data-id=\"7772288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p><span lang=\"FR\">Alertes de stock ou de disponibilit\u00e9<\/span><span style=\"font-family: var( --e-global-typography-primary-font-family ), Roboto;font-size: 3rem;font-weight: var( --e-global-typography-primary-font-weight )\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6aff27 elementor-widget elementor-widget-image\" data-id=\"f6aff27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"254\" height=\"114\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/alerte-stock.png\" class=\"attachment-full size-full wp-image-11198\" alt=\"alerte stock\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c9447e elementor-widget elementor-widget-text-editor\" data-id=\"8c9447e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Ces alertes de stock ou de disponibilit\u00e9 sont g\u00e9n\u00e9r\u00e9es automatiquement et <b>facilitent la d\u00e9cision d&#8217;achat<\/b>, nous vous recommandons de les activer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bedbc0 elementor-widget elementor-widget-heading\" data-id=\"7bedbc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p><span lang=\"FR\">Messages promotionnels<\/span><span style=\"font-family: var( --e-global-typography-primary-font-family ), Roboto;font-size: 3rem;font-weight: var( --e-global-typography-primary-font-weight )\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-722a559 elementor-widget elementor-widget-image\" data-id=\"722a559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"258\" height=\"116\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/messages-promotionnels.png\" class=\"attachment-full size-full wp-image-11199\" alt=\"messages promotionnels\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e1bde elementor-widget elementor-widget-text-editor\" data-id=\"c9e1bde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Ils servent \u00e0 <b>mettre\nen \u00e9vidence les avantages ou les qualit\u00e9s de chaque cat\u00e9gorie<\/b>. Essayez de\nmettre en valeur vos h\u00e9bergements avec des messages qui aident \u00e0 prendre la\nd\u00e9cision d&#8217;achat.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">Vous devez\ns\u00e9lectionner le type d&#8217;entreprise et la cat\u00e9gorie. Vous pouvez mettre au\nmaximum deux messages promotionnels de 30 caract\u00e8res maximums.<\/span><\/p><p>\n\n\n\n<\/p><p class=\"MsoNormal\"><b><span lang=\"FR\">N&#8217;oubliez pas\nde sauvegarder<\/span><\/b><span lang=\"FR\"> pour que\nles modifications s&#8217;affichent dans votre moteur de r\u00e9servation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22d87a7 elementor-widget elementor-widget-heading\" data-id=\"22d87a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Image email<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e3fa0f elementor-widget elementor-widget-image\" data-id=\"0e3fa0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"478\" height=\"168\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/image-email.png\" class=\"attachment-full size-full wp-image-11201\" alt=\"image email\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/image-email.png 478w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/image-email-300x105.png 300w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca767e elementor-widget elementor-widget-text-editor\" data-id=\"eca767e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Cette image sera affich\u00e9e dans <b>l&#8217;en-t\u00eate des emails<\/b> envoy\u00e9s \u00e0 vos clients lorsqu&#8217;ils r\u00e9servent par le biais du moteur de r\u00e9servation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67cd798 elementor-widget elementor-widget-heading\" data-id=\"67cd798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pop-up de d\u00e9marrage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfd8db3 elementor-widget elementor-widget-text-editor\" data-id=\"cfd8db3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Ce pop-up appara\u00eetra automatiquement \u00e0 vos clients lorsqu&#8217;ils ouvriront la page.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38b396 elementor-widget elementor-widget-image\" data-id=\"b38b396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"233\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/pop-up.png\" class=\"attachment-full size-full wp-image-11202\" alt=\"pop up\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/pop-up.png 671w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2020\/05\/pop-up-300x104.png 300w\" sizes=\"(max-width: 671px) 100vw, 671px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dde876 elementor-widget elementor-widget-text-editor\" data-id=\"1dde876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><b><span lang=\"FR\">Important !<\/span><\/b><span lang=\"FR\"> Nous vous recommandons de l&#8217;activer uniquement si vous souhaitez mettre en \u00e9vidence une promotion ou une condition de la plus haute importance.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3772a83 elementor-widget elementor-widget-heading\" data-id=\"3772a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p><span lang=\"FR\">Mentions l\u00e9gales R\u00e9servation en ligne <\/span><span style=\"font-family: var( --e-global-typography-primary-font-family ), Roboto;font-size: 3rem;font-weight: var( --e-global-typography-primary-font-weight )\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bd510 elementor-widget elementor-widget-text-editor\" data-id=\"15bd510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Ces textes sont\ndes textes g\u00e9n\u00e9raux pour l&#8217;ensemble du moteur de r\u00e9servation. Si vous souhaitez\nune plus grande diff\u00e9renciation, vous pouvez d\u00e9tailler sp\u00e9cifiquement les\nconditions de la cat\u00e9gorie et les deux seront affich\u00e9es au client.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">Pour que ces mentions\nl\u00e9gales puissent \u00eatre affich\u00e9es dans diff\u00e9rentes langues, vous devrez remplir\nvous-m\u00eame les traductions dans chaque onglet. Chacune d&#8217;entre elles correspond\n\u00e0 la langue du territoire repr\u00e9sent\u00e9 par son drapeau.<\/span><\/p><p>\n\n\n\n<\/p><p class=\"MsoNormal\"><span lang=\"FR\">N&#8217;oubliez pas de\nles sauvegarder une fois que vous avez fini de les remplir.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e83e4 elementor-widget elementor-widget-heading\" data-id=\"f0e83e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p><span lang=\"FR\">Type de contact<\/span><span style=\"font-family: var( --e-global-typography-primary-font-family ), Roboto;font-size: 3rem;font-weight: var( --e-global-typography-primary-font-weight )\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba8d094 elementor-widget elementor-widget-text-editor\" data-id=\"ba8d094\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Vous ne devez modifier ces champs que si vous souhaitez un contact par courrier avant la\u00a0r\u00e9servation dans l&#8217;une de vos cat\u00e9gories (par exemple : avant de louer mon g\u00eete, je souhaite que les clients en fassent la demande par email et que je leur parle pour apprendre \u00e0 les conna\u00eetre et leur offrir des services suppl\u00e9mentaires). <\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">Sachez que ce processus \u00e9limine l&#8217;imm\u00e9diatet\u00e9 de la r\u00e9servation et peut amener le client \u00e0 choisir un concurrent.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">Vous disposez des options suivantes :<\/span><\/p><ol><li class=\"MsoNormal\"><span lang=\"FR\">\u00a0Afficher le prix et l&#8217;adresse \u00e9lectronique<\/span><\/li><li class=\"MsoNormal\"><span lang=\"FR\">Afficher uniquement l&#8217;adresse \u00e9lectronique (non recommand\u00e9)<\/span><\/li><li class=\"MsoNormal\"><span lang=\"FR\">Afficher le prix uniquement (recommand\u00e9)<\/span><\/li><\/ol><p class=\"MsoNormal\"><span lang=\"FR\">S\u00e9lectionnez la cat\u00e9gorie dans le tableau ci-dessous, choisissez l&#8217;option et appuyez sur appliquer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc105f5 elementor-widget elementor-widget-global elementor-global-318 elementor-widget-text-editor\" data-id=\"bc105f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>*Vous n&#8217;avez pas trouv\u00e9 ce que vous cherchiez ? <\/strong>Envoyez-nous un email avec votre demande en cliquant&nbsp;<a href=\"mailto:info@avirato.com\" target=\"_blank\">ici<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":5361,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"nav_title":"","positive":"","negative":"","footnotes":""},"docs_category":[],"class_list":["post-5368","docs","type-docs","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/comments?post=5368"}],"version-history":[{"count":27,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5368\/revisions"}],"predecessor-version":[{"id":12373,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5368\/revisions\/12373"}],"up":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5361"}],"wp:attachment":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/media?parent=5368"}],"wp:term":[{"taxonomy":"docs_category","embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs_category?post=5368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}