{"id":5448,"date":"2020-05-13T13:40:32","date_gmt":"2020-05-13T11:40:32","guid":{"rendered":"https:\/\/ayuda.avirato.com\/?post_type=docs&#038;p=5448"},"modified":"2023-10-09T13:22:47","modified_gmt":"2023-10-09T11:22:47","slug":"incidents","status":"publish","type":"docs","link":"https:\/\/ayuda.avirato.com\/fr\/docs\/manuel-utilisateur\/app-mobile\/gouvernante\/incidents\/","title":{"rendered":"Incidents"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5448\" class=\"elementor elementor-5448\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2ed7a8 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d2ed7a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d162f3d\" data-id=\"d162f3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d311172 elementor-widget elementor-widget-heading\" data-id=\"d311172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Incidents<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90c5b72 elementor-widget elementor-widget-text-editor\" data-id=\"90c5b72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depuis Gouvernante\u00a0 -&gt; S\u00e9lectionnez la chambre souhait\u00e9e -&gt; Incidents<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-207658c elementor-widget elementor-widget-text-editor\" data-id=\"207658c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #484848;font-family: Open Sans, sans-serif\"><span style=\"font-size: 15px\">Dans cette section, vous pouvez cr\u00e9er, r\u00e9viser et finaliser les incidents cr\u00e9\u00e9s \u00e0 partir d&#8217;Avirato PMS ou APP.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d17c11 elementor-widget elementor-widget-text-editor\" data-id=\"7d17c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avant de commencer, vous devez savoir :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e4bbc0 elementor-widget elementor-widget-text-editor\" data-id=\"5e4bbc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous consultez le site \u00e0 partir de l&#8217;APP mobile, il se peut que l&#8217;option Mon compte n&#8217;apparaisse pas dans la partie sup\u00e9rieure droite et que l&#8217;image suivante soit affich\u00e9e\u00a0<img decoding=\"async\" class=\" size-full wp-image-4011\" src=\"https:\/\/ayuda.avirato.com\/wp-content\/uploads\/2020\/03\/Anotaci%C3%B3n-2020-03-27-110642.png\" alt=\"\" width=\"25\" height=\"16\" \/>.<\/p><p>Dans la pratique, c&#8217;est la m\u00eame chose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb094fd elementor-widget elementor-widget-text-editor\" data-id=\"cb094fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque vous entrez dans cette section, vous voyez une section o\u00f9 vous pouvez \u00e9crire les incidents et les observations de maintenant de la chambre.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/app-incident.png\" alt=\"\" width=\"536\" height=\"278\" \/><\/p><p>Pour ouvrir un nouvel avis de maintenance ou d&#8217;incident, il suffit d&#8217;appuyer sur le bouton \u00abAjouter\u00bb.<\/p><p>Une fen\u00eatre s&#8217;ouvrira, dans laquelle vous pourrez saisir l&#8217;incident.<\/p><p>Commencez par s\u00e9lectionner si il s&#8217;agit d&#8217;un incident ou d&#8217;une observation de maintenance, ensuite compl\u00e9ter le titre, puis la description du probl\u00e8me.<\/p><p>\u00a0<\/p><p>Une fois les donn\u00e9es remplies, il suffit de cliquer sur le bouton \u00abCr\u00e9er\u00bb pour cr\u00e9er la demande.<img decoding=\"async\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/app-creer-incident.png\" alt=\"\" width=\"518\" height=\"461\" \/><\/p><p>Ensuite, vous verrez les incidents cr\u00e9\u00e9s, o\u00f9 vous aurez deux options : modifier l&#8217;incident ou le marquer comme termin\u00e9.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11684\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/apppp.png\" alt=\"\" width=\"106\" height=\"64\" \/><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6606e9e elementor-widget elementor-widget-text-editor\" data-id=\"6606e9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Important : <\/b>tous les incidents sont synchronis\u00e9s en temps r\u00e9el avec Avirato PMS.<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8402745 elementor-widget elementor-widget-global elementor-global-318 elementor-widget-text-editor\" data-id=\"8402745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>*Vous n&#8217;avez pas trouv\u00e9 ce que vous cherchiez ? <\/strong>Envoyez-nous un email avec votre demande en cliquant&nbsp;<a href=\"mailto:info@avirato.com\" target=\"_blank\">ici<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":5442,"menu_order":2,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"nav_title":"","positive":"","negative":"","footnotes":""},"docs_category":[],"class_list":["post-5448","docs","type-docs","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/comments?post=5448"}],"version-history":[{"count":13,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5448\/revisions"}],"predecessor-version":[{"id":12537,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5448\/revisions\/12537"}],"up":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/5442"}],"wp:attachment":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/media?parent=5448"}],"wp:term":[{"taxonomy":"docs_category","embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs_category?post=5448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}