{"id":8576,"date":"2021-05-13T17:45:00","date_gmt":"2021-05-13T15:45:00","guid":{"rendered":"https:\/\/ayuda.avirato.com\/?post_type=docs&#038;p=8576"},"modified":"2023-10-09T12:57:57","modified_gmt":"2023-10-09T10:57:57","slug":"fidelisation","status":"publish","type":"docs","link":"https:\/\/ayuda.avirato.com\/fr\/docs\/manuel-utilisateur\/outils-avirato\/fidelisation\/","title":{"rendered":"Fid\u00e9lisation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8576\" class=\"elementor elementor-8576\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b50a163 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b50a163\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c48f71b\" data-id=\"c48f71b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa7f05b elementor-widget elementor-widget-heading\" data-id=\"aa7f05b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fid\u00e9lisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea7d6e elementor-widget elementor-widget-heading\" data-id=\"7ea7d6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\"><p><span lang=\"FR\">En quoi consiste le club de fid\u00e9lit\u00e9 ?<\/span><\/p><\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f871b0 elementor-widget elementor-widget-text-editor\" data-id=\"1f871b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Lorsque vos clients r\u00e9servent par l&#8217;interm\u00e9diaire de votre moteur de r\u00e9servation, ils peuvent s&#8217;inscrire et accumuler des points en fonction de l&#8217;argent d\u00e9pens\u00e9. Ils peuvent ensuite \u00e9changer ces points contre des r\u00e9ductions sur leurs r\u00e9servations futures, \u00e0 condition qu&#8217;ils r\u00e9servent directement via votre moteur de r\u00e9servation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85e62d4 elementor-widget elementor-widget-heading\" data-id=\"85e62d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\"><p><b><span lang=\"FR\">Comment activer et utiliser mon programme de fid\u00e9lit\u00e9 ?<\/span><\/b><\/p><\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06131ed elementor-widget elementor-widget-text-editor\" data-id=\"06131ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Allez dans Menu &gt; Configuration &gt; Outils d\u2019Avirato &gt; Club de fid\u00e9lisation &gt; Configuration<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa4d09 elementor-widget elementor-widget-text-editor\" data-id=\"6fa4d09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Pour commencer \u00e0 utiliser votre club de fid\u00e9lit\u00e9, vous devez d&#8217;abord activer la premi\u00e8re case \u00abActiver le programme de fid\u00e9lit\u00e9\u00bb.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8e0de3 elementor-widget elementor-widget-image\" data-id=\"e8e0de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"304\" height=\"88\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/club.png\" class=\"attachment-large size-large wp-image-11268\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/club.png 304w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/club-300x87.png 300w\" sizes=\"(max-width: 304px) 100vw, 304px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af2ec4 elementor-widget elementor-widget-heading\" data-id=\"8af2ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\">\u00c9quivalence<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67d2c33 elementor-widget elementor-widget-text-editor\" data-id=\"67d2c33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">D\u00e9cidez de l&#8217;\u00e9quivalence entre les euros d\u00e9pens\u00e9s et les points, et entre les points et les r\u00e9ductions.<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\"><span lang=\"FR\">Vous pouvez utiliser le simulateur pour voir l&#8217;\u00e9quivalence.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b393b36 elementor-widget elementor-widget-image\" data-id=\"b393b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"424\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/equivalencia-1024x424.png\" class=\"attachment-large size-large wp-image-11275\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/equivalencia-1024x424.png 1024w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/equivalencia-300x124.png 300w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/equivalencia-768x318.png 768w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/equivalencia.png 1092w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fc6359 elementor-widget elementor-widget-heading\" data-id=\"4fc6359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\">Limites<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21bfdba elementor-widget elementor-widget-text-editor\" data-id=\"21bfdba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Fixez une limite au nombre de points \u00e0 \u00e9changer afin qu&#8217;un client ne puisse pas effectuer une r\u00e9servation avec une r\u00e9duction excessive.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">D\u00e9placez le s\u00e9lecteur \u00abExpiration des points\u00bb de mani\u00e8re que vos clients disposent d&#8217;un nombre maximum de mois pour \u00e9changer leurs points. Vous pouvez \u00e9galement d\u00e9sactiver l&#8217;expiration des points en cliquant sur l&#8217;indicateur \u00abJamais\u00bb.<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\"><span lang=\"FR\">Une fois que vous avez configur\u00e9 ces param\u00e8tres, cliquez sur le bouton \u00abSauvegarder\u00bb dans le coin sup\u00e9rieur droit.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149a1b2 elementor-widget elementor-widget-image\" data-id=\"149a1b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"630\" height=\"150\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Limites.png\" class=\"attachment-large size-large wp-image-11276\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Limites.png 630w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Limites-300x71.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15180c3 elementor-widget elementor-widget-heading\" data-id=\"15180c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Historique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52952b3 elementor-widget elementor-widget-text-editor\" data-id=\"52952b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Allez dans Menu &gt; Configuration &gt; Outils d\u2019Avirato &gt; Club de fid\u00e9lisation &gt; Historique<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c820fc7 elementor-widget elementor-widget-text-editor\" data-id=\"c820fc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"FR\">L&#8217;onglet Historique vous permet de consulter et d&#8217;am\u00e9liorer votre strat\u00e9gie de fid\u00e9lisation en fonction des donn\u00e9es collect\u00e9es.<\/span><\/p><p><span lang=\"FR\">Dans cette section, vous pouvez voir\u00a0:<\/span><\/p><ul><li><span lang=\"FR\" style=\"text-indent: -18pt\">Les valeurs totales de votre programme de fid\u00e9lit\u00e9.<\/span><\/li><li><span lang=\"FR\" style=\"text-indent: -18pt\">Les valeurs du programme de fid\u00e9lisation sur une p\u00e9riode donn\u00e9e.<\/span><\/li><li><span lang=\"FR\" style=\"text-indent: -18pt\">Le graphique du volume de clients fid\u00e9lis\u00e9s<\/span><\/li><li><span lang=\"FR\" style=\"text-indent: -18pt\">Le graphique du volume des r\u00e9servations de fid\u00e9lisation<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90f1398 elementor-widget elementor-widget-image\" data-id=\"90f1398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"469\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Manual-de-ayuda-fidelizacion-4.jpg\" class=\"attachment-large size-large wp-image-8588\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Manual-de-ayuda-fidelizacion-4.jpg 944w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Manual-de-ayuda-fidelizacion-4-300x149.jpg 300w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/Manual-de-ayuda-fidelizacion-4-768x382.jpg 768w\" sizes=\"(max-width: 944px) 100vw, 944px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e0a41 elementor-widget elementor-widget-heading\" data-id=\"e0e0a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f95f49b elementor-widget elementor-widget-text-editor\" data-id=\"f95f49b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Allez dans Menu &gt; Configuration &gt; Outils d\u2019Avirato &gt; Club de fid\u00e9lisation &gt; Clients<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7198330 elementor-widget elementor-widget-text-editor\" data-id=\"7198330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Vous pouvez y consulter et y modifier tout aspect concernant chaque client du club de fid\u00e9lit\u00e9.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">Utilisez le moteur de recherche ou la liste pour localiser un client de votre club de fid\u00e9lit\u00e9. <\/span><\/p><p class=\"MsoNormal\"><span lang=\"FR\">En d\u00e9pliant la carte avec la fl\u00e8che, vous pouvez voir tous les d\u00e9tails de l&#8217;utilisation de votre club de fid\u00e9lit\u00e9.<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\"><span lang=\"FR\">Si, \u00e0 un moment donn\u00e9, vous devez ajouter ou retirer manuellement des points \u00e0 un client pour un cas exceptionnel, vous pouvez le faire via les champs situ\u00e9s \u00e0 droite de la carte.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e463142 elementor-widget elementor-widget-heading\" data-id=\"e463142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h4><span lang=\"FR\">Comment mes clients peuvent-ils utiliser et visualiser le club de fid\u00e9lit\u00e9 ? <\/span><\/h4>\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccf29bc elementor-widget elementor-widget-heading\" data-id=\"ccf29bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\">Clients non enregistr\u00e9s :<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d79d200 elementor-widget elementor-widget-text-editor\" data-id=\"d79d200\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Les clients qui effectuent un achat par l&#8217;interm\u00e9diaire du moteur de r\u00e9servation, lorsqu&#8217;ils atteignent l&#8217;\u00e9cran de paiement final, verront une banni\u00e8re en haut de la page les encourageant \u00e0 s&#8217;inscrire et \u00e0 obtenir des r\u00e9ductions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c35fff5 elementor-widget elementor-widget-text-editor\" data-id=\"c35fff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Les clients peuvent acc\u00e9der au club de fid\u00e9lit\u00e9 \u00e0 tout moment en se connectant au moteur de r\u00e9servation dans le coin sup\u00e9rieur droit.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ef5fa elementor-widget elementor-widget-image\" data-id=\"c9ef5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"736\" height=\"237\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/client-non-enregistre.png\" class=\"attachment-large size-large wp-image-11277\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/client-non-enregistre.png 736w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/client-non-enregistre-300x97.png 300w\" sizes=\"(max-width: 736px) 100vw, 736px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e4aa9 elementor-widget elementor-widget-text-editor\" data-id=\"67e4aa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Nous vous recommandons d&#8217;inviter vos clients \u00e0 s&#8217;inscrire au club de fid\u00e9lit\u00e9 en utilisant les outils de communication dont vous disposez tels que votre site web ou le pop-up au d\u00e9but du moteur de r\u00e9servation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b56728c elementor-widget elementor-widget-text-editor\" data-id=\"b56728c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Pour s&#8217;inscrire, le client doit remplir le formulaire d&#8217;inscription et confirmer son adresse e-mail par l&#8217;interm\u00e9diaire de l&#8217;e-mail de confirmation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d275a1d elementor-widget elementor-widget-image\" data-id=\"d275a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"708\" height=\"864\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/confirmation-cluc.png\" class=\"attachment-large size-large wp-image-12222\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/confirmation-cluc.png 708w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/confirmation-cluc-246x300.png 246w\" sizes=\"(max-width: 708px) 100vw, 708px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6258f elementor-widget elementor-widget-heading\" data-id=\"4c6258f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/2modificar\">Une fois le client inscrit au programma de fid\u00e9lisation :<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b305257 elementor-widget elementor-widget-text-editor\" data-id=\"b305257\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Une fois qu&#8217;un client est inscrit au programme de fid\u00e9lisation, il doit se connecter pour pouvoir accumuler des points \u00e0 chaque achat :<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\"><span lang=\"FR\">Une fois inscrit, le client devra se connecter pour pouvoir accumuler des points \u00e0 chaque achat.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fefbe68 elementor-widget elementor-widget-image\" data-id=\"fefbe68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"264\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/point.png\" class=\"attachment-large size-large wp-image-11278\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/point.png 566w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/point-300x140.png 300w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b6f1a9 elementor-widget elementor-widget-text-editor\" data-id=\"0b6f1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"FR\">Le client enregistr\u00e9 peut \u00e9galement consulter \u00e0 tout moment son espace client, o\u00f9 il peut voir \u00e0 la fois l&#8217;historique de l&#8217;accumulation et de l&#8217;utilisation des points et leur date d&#8217;expiration.<\/span><\/p><p>\u00a0<\/p><p class=\"MsoNormal\"><span lang=\"FR\">Cet espace est \u00e9galement utilis\u00e9 pour mettre en \u00e9vidence vos paquets promotionnels si vous les avez configur\u00e9s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6257112 elementor-widget elementor-widget-image\" data-id=\"6257112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"265\" src=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/clubfidel.png\" class=\"attachment-large size-large wp-image-11279\" alt=\"\" srcset=\"https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/clubfidel.png 544w, https:\/\/ayuda.avirato.com\/fr\/wp-content\/uploads\/sites\/3\/2021\/05\/clubfidel-300x146.png 300w\" sizes=\"(max-width: 544px) 100vw, 544px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10359ef elementor-widget elementor-widget-global elementor-global-318 elementor-widget-text-editor\" data-id=\"10359ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>*Vous n&#8217;avez pas trouv\u00e9 ce que vous cherchiez ? <\/strong>Envoyez-nous un email avec votre demande en cliquant&nbsp;<a href=\"mailto:info@avirato.com\" target=\"_blank\">ici<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":10394,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"nav_title":"","positive":"","negative":"","footnotes":""},"docs_category":[],"class_list":["post-8576","docs","type-docs","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/8576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/comments?post=8576"}],"version-history":[{"count":46,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/8576\/revisions"}],"predecessor-version":[{"id":12484,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/8576\/revisions\/12484"}],"up":[{"embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs\/10394"}],"wp:attachment":[{"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/media?parent=8576"}],"wp:term":[{"taxonomy":"docs_category","embeddable":true,"href":"https:\/\/ayuda.avirato.com\/fr\/wp-json\/wp\/v2\/docs_category?post=8576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}